How's AI changing B2B SaaS buyer expectations


Hi Reader,
โ€‹
What are buyers ๐˜ข๐˜ด๐˜ฌ๐˜ช๐˜ฏ๐˜จ for?
What do they ๐˜ธ๐˜ข๐˜ฏ๐˜ต to hear?
What do they ๐˜‹๐˜–๐˜•โ€™๐˜› want to hear?
โ€‹
As part of my work, I personally listen to a lot of sales conversations.
โ€‹
Sharing ๐˜๐—ผ๐—ฝ ๐˜๐—ต๐—ฟ๐—ฒ๐—ฒ ๐—ผ๐—ฏ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ below:

#1 Buyer are talking about AI, but in an off-handed way. The focus is still on the unique problem they struggle to solve.
โ€‹#2 Buyers want Al, but they are not sure in which part of their workflow. They rely on your for those answers.
โ€‹#3 Buyers need an assurance that you have Al. But they want you to talk about the solution, not the technology.

This confirms that the basics still matter.

Happy weekend!

Silky Agarwal

A newsletter for B2B SaaS founders and marketers who don't want the curse of knowledge to mess with their messaging.

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